The Emeco whistleblower reporting service is an independent and confidential service available to receive information relating to improper conduct, unlawful or unethical behaviour under Emeco’s Whistleblower Policy.

Any breaches of Emeco’s Code of Conduct, related policies, and issues that may adversely affect Emeco.  This may include any criminal offence, breach of legal obligation, unsafe behaviour, harassment or bullying. (See Emeco’s whistleblower policy for full details).

Emeco has engaged Stopline to provide a service for the receipt, recording and reporting of Whistleblower reports . Stopline is an independent, confidential and impartial conduit for information  and Stopline has people experienced in handling sensitive information from stakeholders. Details of how you can make contact are listed below.

Emeco has engaged an independent consultant to manage the receipt, recording and reporting of serious misconduct. Stopline is an independent, confidential and impartial conduit for information that enables the reporting of corrupt or improper conduct. Stopline has people experienced in handling sensitive information from stakeholders.

Stopline is an Australian company which specialises in providing integrity/whistleblowing services. It has been operating for over a decade and assists listed and private companies; local, state and Commonwealth public sector bodies and not-for-profit organisations. Further details are available at www.stopline.com.au

No. When you contact Stopline, you have the option of identifying yourself or remaining anonymous. If you make an anonymous disclosure, you can refuse to answer any question that you feel may reveal your identity. However, if you do so, it may make it more difficult for your report to be investigated.

If you choose to remain anonymous Stopline will issue a confidential reference and password should you wish to seek the status of your disclosure at some later date.

Emeco is committed to protecting the rights of whistleblowers who make a genuine report under the Whistleblower Policy against detrimental action, including any discrimination or other adverse treatment. Maintaining confidentiality is a crucial component of this protection. All disclosures will be treated with a high level of confidentiality. Emeco has appointed Stopline to enhance confidentiality and anonymity with respect to whistleblower procedures.

Stopline enables employees, contractors and stakeholders to report suspected misconduct via telephone, email, internet or mail, to an independent organisation with trained staff who will receive your concerns confidentially (anonymously if you wish). Emeco’s Whistleblower Policy outlines Emeco’s procedures for dealing with and finalising the outcome of the disclosure.

A person within Emeco is responsible for ensuring that all serious complaints are handled appropriately. The Whistleblower Protection Officer is responsible for Emeco’s role in managing disclosures and being the contact point for both Stopline and Emeco.

You can contact the Stopline when you have knowledge of any fraudulent, corrupt, unlawful or unethical conduct by an employee and/or contractor of Emeco.

You can call Stopline on 1300 30 45 50 (in Australia) 24 hours a day, 7 days a week.  A Stopline investigator will answer your call during business hours (0800 – 1800 Mon – Fri AEST).  Any messages left with our overnight team will be responded to within one working day. You can also send your disclosure via the internet (this website), email, or mail.

When a concern is raised with Stopline, it is assessed by an experienced forensic investigator. The report is forwarded to Emeco who will also assess the report and determine next steps in accordance with Emeco’s policies and procedures.

Each report received by Stopline receives its own unique reference number and even if the person making the report prefers to remain anonymous, we encourage them to contact Stopline at regular intervals (we suggest each 2 weeks) to find out how their report is progressing. Stopline staff will not divulge any information relating to a report unless the person is able to provide sufficient information to identify them as the person who initially made the report.

This process also assists if Emeco has queries or would like further details about the reported conduct – Stopline is able to facilitate questions and answers between the investigator and the person making the report while protecting anonymity.

Where it is appropriate to do so, Emeco will inform Stopline of the outcome of its investigation and that finding will be recorded on Stopline’s system.

The strength of Stopline is that all allegations will be professionally managed by trained Stopline staff. The experience of Stopline is that vexatious reports occur very infrequently. Stopline focuses on the message, not the messenger. The Whistleblower Protection Officer may decline to investigate the matter if satisfied that the disclosure is trivial, frivolous or vexatious.

Where it is determined by Emeco that it is appropriate to do so, Emeco may inform Stopline of the outcome of the investigation, which may then be communicated to you.

If you choose to remain anonymous when making a report to Stopline, you will be issued with a confidential reference and password and must initiate contact through one of the methods above to receive feedback.

The act of reporting improper conduct may not shield you from the reasonable consequences flowing from any involvement in serious misconduct. However, an admission will likely be taken into account by Emeco when considering disciplinary or other action.

Full details are available on the Emeco website.